Reporting abuse
As part of creating a welcoming and vibrant atmosphere, we encourage everyone to challenge and report abusive behaviour wherever they find it, in stadiums or online.
But please use official channels and be careful not to put yourself, or others, in harm's way.
There are different ways you can report abusive behaviour, at a match or online:
At a match
If you are affected by an incident, or witness abuse, at a match, where possible it’s best to report this at the time so positive action can be taken.
The stewards can provide immediate assistance or are able to contact quickly the stadium control room, which is staffed by senior safety officials and the police.
Stewards, who can be clearly identified by their fluorescent jackets, are located at the front or rear of seating blocks, by the entrances to stands and stairwells.
Some stadiums also offer a reporting phone or text line. These details will be advertised in and around the stadium, on club websites and in match programmes.
Online
The Premier League partners with Kick It Out, football’s foremost equality organisation.
You can submit information on incidents at matchdays or online using Kick It Out’s Report It! app (download the iOS app or Android app).
Or you can use Kick It Out's website reporting form.
Details are always passed directly to clubs or the relevant body for further investigation.